Shipping Policy
Shipping Policy
Shipping Policy
Last updated: 28 August 2024
Thank you for choosing JacketsThreads. We are committed to ensuring that your order is processed and delivered promptly. Please review our shipping policy for details on how we handle shipping and delivery.
Processing Time
Order Processing: Orders are typically processed within 5-7 business days from the date of purchase. Processing times may vary during peak seasons or due to high order volumes.
Custom Orders: Custom-made items may require additional processing time. We will provide an estimated delivery timeframe for custom orders at the time of purchase.
Shipping Methods and Delivery Times
Free Shipping: We offer standard shipping options, with delivery times typically ranging from 3-4 weeks, depending on your location.
Flat Shipping: For faster delivery, we offer expedited shipping options. Delivery times for expedited shipping vary based on the chosen service and destination. Please select your preferred shipping method at checkout.
Shipping Costs
We provide free shipping as well as flat shipping options.
Order Tracking
Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Issues: If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team by using our contact form. We will assist you in resolving the issue.
Delivery Address
Address Accuracy: Please ensure that your shipping address is accurate and complete at the time of purchase. JacketsThreads is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Address Changes: If you need to update your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed once an order is in processing or has been shipped.
Order Cancellation
- Cancellation Policy: Orders can only be canceled if they have not yet entered the processing or shipping stages. Please contact our customer service team immediately if you need to cancel an order.
Shipping Delays
- External Factors: While we strive to meet our estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or high order volumes. We appreciate your understanding and patience.
If you have any questions, please contact us using our contact form.
Jacketsthreads
437 Argyle Rd
East Meadow, NY 11554
United States
+1-231-486-5509
Jacketsthreads is a company registered in England and Wales (No. 12391683)
Registered Address: 124 City Road, London, England, EC1V 2NX
VAT: GB342377794